Should you wish to speak to the Patient and Client Council about any aspect of Health and Social Care please call our Freephone line on 0800 917 0222 or click here to complete out online contact form.
Help control the virus
To protect yourself and others, when you leave home you must:
- wash hands – keep washing your hands regularly
- cover face – wear a face covering over your nose and mouth in enclosed spaces
- make space – stay at least a metre away from people not in your household
For accurate and up to date advice and guidance for Northern Ireland specifically please see the Public Healthy Agency’s guidelines here
Northern Ireland now has full access to the NHS 111 helpline service on COVID-19 (Coronavirus).
Callers should press 1 when they are advised.
Or why not WhatsApp GOV.uk with your COVID-19 question’s? To use the free Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and message the word ‘hi’ in a WhatsApp message to get started.
Northern Ireland’s Health service has launched this mobile phone App to help ‘contact tracing’
of people potentially infected by the virus. It is a major aid in the battle to control the spread and stop a return to lockdown.

If you are in close contact with an app user who has added a positive COVID-19 test result to their app, this app will notify you. You won’t know who, when or where.
The app will never reveal your identity or location.
Should you currently be feeling distressed or overwhelmed with the current situation please note that people in Northern Ireland can call Lifeline on 0808 808 8000
Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair.
No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help.