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Patient and Client Council wins prestigious national award for Support in the Community work

The Patient and Client Council (PCC) has been named ‘Team of the Year’ at the Picker Experience Network National Awards in Birmingham.

Sorcha Forbes, PCC Senior Practitioner & Health Inequalities Project Co-ordinator receiving the ‘Team of the Year’ Award at PENNA25 in Birmingham on October 1st.
Sorcha Forbes, PCC Senior Practitioner & Health Inequalities Project Co-ordinator receiving the ‘Team of the Year’ Award at PENNA25 in Birmingham on October 1st.

 

The award recognises the PCC’s Support in the Community work, which has significantly enhanced how advocacy and support are delivered by taking services directly into local communities. Through partnership working, and the development of a ‘network of networks’ approach, with organisations already embedded within local communities, the PCC team has provided face-to-face support to help individuals navigate complex health systems, raise their voices, and find early, meaningful resolutions to issues that once felt overwhelming.

Meadhbha Monaghan, PCC Chief Executive said: “We are extremely proud to receive this national recognition. The award is a tribute to our team’s compassion and commitment, but most importantly, it reflects the real difference PCC Support in the Community has made to people’s lives.

“This approach is designed to reach people who may not usually access our services, helping to reduce health inequalities by bringing advocacy into community spaces. In doing so, we ensure as many people as possible have the opportunity to access our services and have their voice heard.”

“I would also like to congratulate Ross, one of our Engagement Platform members, who was named a finalist in the Patient Contribution Individual Award category. This is an outstanding achievement and highlights the strength and value of public participation in shaping health and social care services.”

Members of the public are encouraged to take advantage of the PCC Support in the Community service. To find a service near you, please visit https://pcc-ni.net/pcc-support/pcc-support-in-the-community/ or contact 0800 917 0222.

The Picker Experience Network Awards are the first and only programme dedicated to recognising best practice in patient experience across health and social care in the UK and beyond.

 

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Notes to editor:

  • Picker Experience Network Awards Website: PEN Awards - Picker Experience Network
  • PCC Freephone 0800 917 0222 (Monday – Friday, 9am – 4pm excluding bank holidays) · PCC Website: www.pcc-ni.net | About us (pcc-ni.net) · Supporting videos are available at: PCC - Patient and Client Council - YouTube
  • For further information please contact the Communications and Public Affairs Manager: Anna O'Brien at: Anna.Obrien@pcc-ni.net


Tags: PCC NEWS By PCC at 10/10/2025

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