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BSL / ISL
PCC
PCC
FREEPHONE.: 0800 917 0222
FREEPHONE: 0800 917 0222

Corporate Documents 

The Patient and Client Council supports the Health and Social Care Services value to be open and transparent. 

 

PCC Annual Report and Accounts

PCC Annual Report And Accounts 2025-26

PCC Annual Report And Accounts 2024-25

PCC Annual Report And Accounts 2023-24

PCC Annual Report And Accounts 2022-23

PCC Annual Report And Accounts 2021-22

PCC Annual Report And Accounts 2020-21

 

Statement of Strategic Intent

Statement of Strategic Intent 2022-2025

Statement of Strategic Intent 2022-2025 Summary Document

Interim Statement of Strategic Intent 2026-2028

 

Business Reports

PCC Operational Plan 2025-26

PCC Operational Plan 2023-24

PCC Operational Plan 2021-22

PCC Business Plan 2020-21

 

Equality and Disability 

The Patient and Client Council has developed new draft Equality and Disability Action Plans for 2023-28.

Equality and Disability Action Plan 2023-2028

Equality And Disability Action Plans 2023-28 Consultation Report

The Equality Action Plan looks at actions we want to take to tackle inequalities across all equality categories. The purpose of our Disability Action Plan is to look at things we want to do to promote positive attitudes towards disabled people and encourage their participation in our work areas.

Five Year Review of PCC Equality Scheme June 2021

PCC Five Year Review Of Equality Scheme 2021-26

PCC Equality Scheme Easy Read

PCC Equality Scheme 2010

 

Equality Screening

The Equality Unit at the Business Services Organisation provides a range of equality services to the PCC, including publishing our Equality and Human Rights Screening documentation.

You can access this here: Equality Screening

 

Quality Reports

PCC Quality Report 2024-25

PCC Quality Report 2023-24

PCC Quality Report 2022-23

PCC Quality Report 2020-22

 

Standing Orders, Scheme Of Reservation And Delegation, And Standing Financial Instructions

Business Committee Terms of Reference 2024

ARAC Terms of Reference 2025

Partnership Agreement between Department of Health and The Patient and Client Council

PCC’s Complaints Policy

 

The Patient & Client Council follow the Business Services Organisation Procurement and Logistics procedures in regards to the acquisition of goods and services. Please click the following link for more information: Procurement and Logistics Service - Business Services Organisation (BSO) Website (hscni.net)

 

Should you require older documents, please call us on 0800 917 0222 or email info@pcc-ni.net

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