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⚠️We are experiencing issues with our helpline number. In the meantime; If you need to contact #TeamPCC;

📧    |    💻    |    ☎️  028 9536 3996 ( Please note calls to this number will be charged at local rate)

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FREEPHONE.: 0800 917 0222
FREEPHONE: 0800 917 0222

Positive Passporting

The ‘Positive Passporting Initiative’ recognises the wealth of knowledge and expertise across the statutory, voluntary and community sectors. Adopting ‘positive passporting’ methodology means that PCC take time to explore the needs of people engaging with the PCC, identifying what action is possible through the PCC, and the additional services needed that PCC may not be able to provide.

The aim then is for PCC to connect individuals, through a ‘positive passport’, into those other services.

PCC is committed to engaging with other organisations to enhance the support available for members of the public on issues or concerns they may have. This includes receiving referrals from partner organisations.

"PCC Positive Passporting initiative seeks to create an N. Ireland wide and all specific-issue forum for collaborative working, gain a better understanding of the role and function of our partner organisations/ network and explore the merit of developing a referral pathway with each partner organisation." 

Referral Pathway Outline

We want to establish a referral pathway to consult regarding service users’ needs, in order to;

  • Make direct referral to partner organisation
  • Accept direct referral from partner organisation
  • Joint working between PCC & partner organisation on behalf of service user
  • Professional guidance to partner organisation on supporting the service user with HSC issue and/or partner organisation professional guidance to PCC on client’s behalf

If you have a query about the Positive Passporting Initiative,  contact us via our Online Contact Form

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Helplines NI